Online Boutique FAQ

We specialize in luxury bridal gowns, evening wear, and custom-made dresses. Our collection includes modern silhouettes, heavily embellished couture gowns, and elegant classics for brides and wedding guests alike.

Yes! At Shayne Bridals, we offer bespoke services where our expert team works with you to design and tailor a dress that fits your body, style, and vision perfectly.

Simply browse our collections on shaynebridals.com, select your desired piece, choose your size, and follow the checkout process. For custom orders, you can reach out to us directly via our contact form or Instagram DMs.

For ready-to-wear dresses, standard delivery usually takes 7–14 business days depending on your location. Custom-made orders typically take 4–6 weeks, including production and delivery time.

Absolutely! We proudly ship worldwide. Shipping times and charges may vary based on your destination, and all details are provided at checkout.

We accept returns and exchanges on standard-sized, unworn dresses within 7 days of delivery. Custom-made and altered gowns are non-refundable. Please refer to our return policy page for detailed terms.

Yes! You can schedule a virtual consultation with our stylists for personalized guidance on fit, fabric, styling, and measurements. Book your slot via our website or contact us on Instagram.

Our standard sizes range from XS to XL, but we also offer made-to-measure gowns for a flawless fit regardless of body shape or size.

We recommend professional dry cleaning for all our gowns. Store the dress in a garment bag in a cool, dry place away from direct sunlight to maintain its quality.

You can reach us via:
Email : support@shaynebridals.com
Instagram DM: @shaynebridals
Contact Form: Available on our website's "Contact Us" page.